Beko Europe
Specialised in White Goods
Beko Europe is a leading home appliances business, committed to improving the lives of its customers through a wide range of innovative and sustainable household products and solutions. Beko Europe’s 75% shares are owned by Beko B.V and 25% are owned by Whirlpool Corporation. With more than 20,000 employees, Beko Europe operates 11 production sites across Europe, with an annual production capacity of approximately 24 million white goods products. Production sites are located in Italy in Cassinetta di Biandronno, Melano, Comunanza, and Siena; in Poland, in Wroclaw, Radomsko and Lodz; in Slovakia, in Poprad; in the UK in Yate; and in Romania in Ulmi and Gaesti.
Problem description
The main issue is the feasibility of a massive test execution on the whole production scope. The high duration of the test is not compliant with production pace and with the order to delivery timing of a just in time production, which is the current production planning model in Whirlpool factories. Currently, the tests are done before NPI (New Product Introduction) starts or, in a better case, along all the production lifetime but based on statistical samples.
The need to massively address all products implies the need to create advanced laboratory, with a considerable cost impact. The possibility to identify critical correlations between the nonconformity and some specific sets of data, may address a more focused action on testing campaign. These correlations could be used as alerts which may raise the level of warning on a specific product, being able to identify epidemic problems without applying conformity test to the whole production.
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This possibility will lead surely to a higher efficiency in:
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Problem detection,
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Granting an early warning management,
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Minimizing the costs related to laboratory empowerment in the factories’ environment.
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To find all relevant correlations, it is necessary to extend as much as possible the scope of sources data sets, trying to include all the data that today are gathered:
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at the shop floor (machines technical parameters, Statistical process Control data, EOL (End Of Life) Functional testing data),
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in downstream processes (customer service calls data, customer network reviews),
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data coming from a focused sensitisation (environmental data, etc.).
i4Q Solution
the use case will be conducted in the Dishwasher factory of Radomsko, Poland. An internal project is currently on-going to gather and provide cloud accessibility to data from different sources in the current production process:
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assembly line,
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production equipment,
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functional test,
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safety test,
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aesthetics control,
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rework.
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All data from relevant sources will be used in a systematic and integrated way to infer conformity or non-conformity of each single product item produced.
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i4Q services will be trained to correlate ongoing production data to prove conformity characteristics already known through earlier internal methods. i4Q tools will use this rich and deep dataset and specific business requirements to infer conformities and non-conformities in real time without an expensive and slow massive execution of tests.
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i4Q will open a way to reuse available data to continuously estimate the current product’s quality, allowing the certification of product conformity at serial number level. Additionally, this continuous process verification can be used to detect drifts in the production’s quality.
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Finally, the manufacturing line reconfiguration guidelines and the prescriptive analysis tools will allow adapting the manufacturing line to correct quality drifts before it compromises the conformity of several products.
Expected results
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Reduction of expenses and capital by using a massive conformity test execution.
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50% reduction TCQ (Time -Cost-Quality) (from 120k€/factory to 60K€/factory)
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Reduction of ramp-up time (production start-up) through a multi-step quality test methodology by correlating data sets and features of product conformity.
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15% reduction of ramp-up time (from 180 days to 150 days)
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Increase of product quality through the early identification of drift in process quality allows to intervene on processes earlier than the time when issues arise and reducing the quantity of scrap produced.
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20% reduction of scrap, rework (from 8% to 6,4%)
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Better product development lead by the knowledge by the correlation analysis, pushing to redesign process control levels and tolerances chain.
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10% decrease time to market (from 300 days to 270 days)
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